The Dorchester Collection: The Finest Hotels In The World
The Dorchester Collection is a group of the most luxurious and iconic hotels in the hospitality industry. Founded in 1996 and headquartered in London, the company manages 10 hotels in some of the world’s best known and loved locations. These high-end hotels are managed by an outstanding team that includes CEO Christopher Cowdray, COO François Delahaye, and vice president of sales and marketing Helen Smith, and 3,500 highly skilled, dedicated employees. The Dorchester Collection is owned by the Brunei Investment Agency. The company is part of Brunei’s Ministry of Finance.
The goal of the Dorchester Collection is to offer its guests an unrivaled experience. The group’s passion for innovation and excellence is clear to anyone who visits any of the locations. While they’ve added contemporary styling, the latest appointments, state-of-the-art facilities, and all the necessary conveniences, they also honor each hotel’s heritage, individuality, and iconic status by maintaining the original character, elegance and charm for which they are known. One thing all the hotels managed by the Dorchester Collection share is unmatched service.
The hotels in the Dorchester Collection are favored by royalty, captains of industry, some of the world’s best known entertainers, and others who appreciate quality. Each hotel stands as the embodiment of the rich culture of the city in which it’s located. The quality of the service provided by the global hotel chain was confirmed recently when they won the prestigious Gold Award and three others at the HR Excellence Awards program for 2014.
The program held at London’s Park Lane Hilton saw Dorchester Collection win Human Resources Director of the Year, and awards for Best HR Team, and Outstanding Employee Engagement Strategy. The company also received high praise for their ability to combine outstanding customer service with employee engagement to improve their bottom line. All of this speaks to the Dorchester Collection’s superior management team, excellent training program, and commitment to excellence.